Inspection App for Hospitality Services: Benefits and Checklists

July 27 , 2024

Hotels are places where guests are the whole (kit and) caboodle. The main goal of the hotel business is to deliver an optimistic and memorable experience to guests.

So, strict auditing and inspection are needed to ensure cleanliness, maintenance, service quality, and adherence to brand standards for a consistent and high-quality guest experience.

Traditional auditing methods are no longer valuable as they are arduous and fallible, so digital solutions are being implemented in the form of inspection apps to make the process smooth and efficient.

This blog will explain the benefits of using an inspection app for hospitality services and the checklist needed for hotel inspection.

Let’s begin!

Benefits of using the Inspection app for hospitality services

Let’s explore the pros of using an inspection app for hospitality services which allows the hotel staff to ensure to give a smooth guest experience at all times.

1. Deliver a great guest experience

When you use an inspection app for hospitality services, UrAudits, you can equip your staff with knowledge and tools that ease your chores and enhance productivity which in turn helps in giving guests a pleasant experience by systematically addressing every detail, reducing the possibility of slips that could impact guest satisfaction and report issues or deficiencies instantly. This allows for quick resolution and prevention of negative experiences from intensifying.

As an example, you can digitize venue checks, starting with the manager’s open/close process, floors, and bars, as well as bathroom cleanness and housekeeping to boost productivity and improve instant gratification.

2. Keep everything on brand

Even a minor slide-over in brand recognition can lead to huge consequences. With an inspection app for hospitality services, you won’t let that happen by bringing smooth training courses and standard assessments. This consistency delivers a pleasant guest experience that convinces them to return every time. You can use an inspection app for hospitality services as a tracking system to detect add-on areas of betterment using “mystery shoppers”—act as pretenders to be regular customers to see if employees follow those standards and analyze and elaborate on the hotel performance in any given area.

3. Maintain a safe environment

With our inspection app for hospitality services, you can achieve better visibility across your hotel operation to reach and preserve the highest quality standard in cleanliness, safety, and client service. Our inspection app for hospitality services provides peace of mind with instant notification features to look at matters on the spot and always prioritize guest health and safety.

4. Allows staff to be involved and motivated

A fully functional and user-friendly inspection app for hospitality services nurtures a collaborative culture that is key in improving staff safety, quality, and compliance with hotel operations, staff, and guests. UrAudits makes it simple for staff to give and take feedback, report issues immediately, and stay updated via engaging video and audio messages. A digital solution gives staff a sense of responsibility and ownership and improves staff awareness of what is happening, raising hotel standards.

5. Keep food fresh and safe

Our inspection app for hospitality services lets you digitize your food handling training and HACCP management system and lowers food waste. You can execute a digital tool like UrAudits and track movements such as:

• Are calibrated thermometers used correctly?
• Are refrigerators at 40°F or below and freezers at 0°F or below?
• Are food items thawed safely, and
• Are hot foods held at 135°F or above, or Are cold foods held at 41°F or below?

This way, you can monitor your food’s temperature to ensure that it meets severe quality standards. Set alerts and act straight away when the fridge isn’t working properly.

Download UrAudits and improve your hotel staff, tools, and premises QA. Let guests welcome with honor and deliver the best hospitality experience that convinces them to return again with our user-friendly and fully functional inspection application called UrAudits.

Checklist needed in hospitality services inspections

Hotel Housekeeping Checklist

Inspect the performance to see whether all hotel aspects are well maintained and well cleaned. Use this checklist for doing daily housekeeping jobs by performing the following:

• Respond to pass-failed and N/A-based queries while assessing the multiple areas and parts of your hotel.

• During housekeeping, you can provide more context on any issues or findings by adding notes, videos, images, and other files.

• You can add digital signatures before you are done with the checklist report.

• In the end, you can export it into Excel, PDF, or Word format for hotel recordkeeping. All of these things are saved in the cloud by themselves.

Related Hotel Housekeeping Checklist

Housekeeping SOP Checklist: Ensure your amenities, bathrooms, guest rooms, and other facilities are well-maintained, well-cleaned, and filled with needed equipment and supplies.

Hotel Room Inspection Checklist: Conduct in-depth housekeeping inspections by mentioning N/A-Yes-No, which includes cleaning guest rooms and addressing maintenance concerns and amenities.

Hotel Maintenance Checklist: Monitor hotel cleanliness and safety, such as power washing, deep cleaning, plumbing, inventory, emergency, fire protection, electrical issues, and security systems, by responding yes and no.

General cleaning checklist: Conduct regular cleaning inspections, such as checking whether staff are practicing good personal hygiene and wearing proper uniforms, and also checking whether the other multiple areas of the hotel are sanitized, presentable, cleaned, and organized.

Food Safety Checklists

A food safety checklist ensures staff obeys all the hygiene food safety practices. You can also confirm that the food is stored, handled, and prepared properly. Use this checklist to track all the employees who must perform each duty per food safety procedures and lower the risk of litigation, fines, and business shutdown. This checklist aims to perform the following:

• All the evaluation of food storage and handling procedures, personal hygiene, and accurate waste disposal.

• Take images of non-compliance and compliance products.

• Allot counteractive actions of the issues you recognized.

• Add recommendations and comments.

• During log-off, an inspector can add a digital signature.

Related Food Safety Checklists

Food Hygiene Inspection Checklist: Monitor the employee’s hygiene maintenance and obey food handling, preparation, and storage. You can also use this checklist to trace whether high-risk food is labeled properly, data coded, and stocks are rotated.

Food Well-being Inspection Protocol: Confirm that all kitchen actions are in accordance with the standards. Check whether the staff is storing food properly and disposing of waste to prevent cross-contamination and other food risks that can harm the guests or staff.

GMP Food Manufacturing Checklist: Access do staff follows the standard regulation procedures when packing and processing food products and checks whether the equipment and facilities where food is prepared are well-maintained.

Kitchen Sanitation Checklist: Gauge Hotel commercial cleaning obeys the standard cleaning protocols in terms of waste disposal, employee hygiene, and facilities and equipment. This ensures hotel kitchen managers that all tools and facilities are well-sanitized and cleaned before/after food service.

Hotel Quality Assurance Checklists

Use this checklist to maintain hospitality standards by inspecting the facilities and hotel staff actions. You can do the following:

• Gauge whether the staff members have undergone accurate training and access to how they dress themselves or are well-groomed as per hotel dressing rules.

• Take pictures and note down any observations of the inspection process.

• Monitor all facilities and hotel areas are tidy, in working condition, and well-organized

• Check the guest room’s condition, such as the mattress’s cleanliness and the bedspreads, to ensure they are away from stains and rips.

• Gauge how the team members manage complaints or any issues.

• Give a proper rating and recommend any ways they could do better.

• Post your digital signature to confirm the inspection.

Related Hotel Quality Assurance Checklists

Hotel Room Checklist: Ensure guest rooms are clean, damage-free, and well-maintained. Check that the products in every room are well-kept. Use this checklist to ensure that rooms obey the hotel standards before and after guests enter or leave.

Hotel Housekeeping Checklist: Ensure that all staff members wear accurate uniforms and always maintain good hygiene. Evaluate whether multiple hotel areas, such as smoking areas, reception, and public restrooms, are sanitized, clean, and presentable.

Hotel Maintenance Checklist: Eliminates challenges in ensuring everyone and everything is in a good situation. Use this checklist to keep records of hotel cleanliness and safety. Select “yes” or “no” when inspecting power washing, plumbing, fire protection, security systems, and deep cleaning.

Hotel Audit Checklist: Check the base items in the hotel and examine the security measures, room accommodations, and precautions against fire.

Hotel Security Checklist

Use this checklist to diagnose and tackle threats to hotel security proactively. This checklist helps you confirm that all active security measures are performing well for maintaining hotel security for staff, guests, and assets. With this checklist, you can do the following:

• Take images of safety matters found
• Allot remedial actions to tackle cracks in security.
• Plan daily inspection for 24-hour security maintenance
• Generate reports right after inspection to save time when making reports.
• Gather data on hotel security and safety for constant progress.

Related Hotel Security Checklist

Hotel General Security Checklist: Inspect the most basic hotel items, safety precautions against fire, hotel security measures, and room accommodations.

Hotel Security Risk Assessment checklist: Evaluate hotel safety for business travelers. Starts inspection by noting the hotel location and how unsafe that country is for safety. You can rate the risk on the checklist as Safe, At Risk, or Not Applicable (N/A).

Incident Report Checklist: Use this report to document incidents that can happen on the hotel premises. It can be helpful in insurance claims, court cases, and compensation.

Conclusion

Hotel ratings and quality services are based on hospitality, and with proper and in-depth inspection, the hotel can delight the guests.

So, rather than traditionally inspecting your hotel, move to the efficient path and apply digital inspection.

Perform the digital audit in your hotel with UrAudits, which does not serve only this industry but is recognized as:

• Inspection app for logistics
• Inspection app for retail
• Inspection app for home care
• Inspection app for automotive

Check our website to see how many industries we cater to.

Download our “inspection app for App Store” or “inspection app for Play Store”.